What days & hours do you operate?
Our office hours are Monday to Friday 8:00 am to 6:00 pm and our staff clean Mondays to Fridays, generally between 8 am and 3 pm. Our arrival time for our first appointment is normally between 8:00 - 9:00 am. We try our best to accommodate your preference in cleaning days and times of cleans but can only give an approximate time of arrival due to unforeseen circumstances such as traffic conditions. Most clients provide us with a key and are never home so this doesn’t affect them.
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Green Daisy Cleaning Services Terms of Business
TERMS OF BUSINESS GREEN DAISYCLEANING SERVICES LIMITED COMPANY: Green Daisy Cleaning Services Limited CLIENT: the person or company to whom the cleaning services are provided for by the Company OPERATIVE: the person employed to carry out ...
What are Green Daisy's payment terms?
Payment is due within 3 days of the clean unless otherwise agreed with a member of our Management team. Late payments will incur a 10% admin fee.
How do I terminate my cleaning Service?
Please email us at appointments@greendaisycleaningservices.co.uk or call us on 01474 632101 to terminate your cleaning service, providing 7 days notice. A cancellation fee of the cost of the regular clean will apply if less than 7 days notice is ...
Do you work during the Christmas period?
The days leading up to Christmas are our busiest time of the year and we strongly advise our clients to book well in advance to avoid disappointment. We are open 51 weeks of the year and only close on weekends, bank holidays and between Christmas ...
What payment methods do you accept?
You will receive an invoice on the day of the clean via your personal client portal, and transfer instructions are submitted on the document. We kindly ask that payments are made via bank transfer within 3 days of the clean. If you wish to pay by ...