What happens if I am on holiday?
Many clients choose to keep their regular schedule so that their home is clean when they return. If you do not wish to have a clean whilst you are away, please contact the office on 01474 632101 or via email to appointments@greendaisycleaningservices.co.uk. We would be grateful for as much notice as you can give so that we can reallocate your slot and at the very least 24 hours notice to avoid a cancellation fee.
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What happens if my regular clean falls on a Bank Holiday?
We will do our best to change your day to another day that week, however, we can't guarantee this.
What happens if my regular cleaner(s) are on holiday or sick?
We have a large team of employees. In most cases your property will be attended by 2 or more cleaners every visit, this means that there should always be at least one cleaner who has experience of cleaning your property. Should one of your regular ...
What happens on the initial clean?
The initial clean always takes longer than subsequent cleans, even for those clients who have used a cleaning company before and are looking to change from one company to another. This is because not all companies clean the same way and provide the ...
What happens if something is broken or damaged while being cleaned?
Breakage can happen when you least expect it! Green Daisy Cleaning Services can assume no liability for damage due to pictures not hung securely, items with unstable bases, floating shelves, items not secured properly, etc.. Curio cabinets, ...
What happens if more or less time is needed to clean my property?
Due to our advanced check in/out timekeeping system we can charge you in real time, which means that you are charged for the actual time spent cleaning your home. If your clean requires less time than estimated, we will invoice you for the exact ...