What happens if my regular cleaner(s) are on holiday or sick?
We have a large team of employees. In most cases your property will be attended by 2 or more cleaners every visit, this means that there should always be at least one cleaner who has experience of cleaning your property. Should one of your regular cleaners call in sick, he/she will be replaced by one of our other qualified employees and they will receive a detailed job specification for every area they clean, under the supervision of your regular cleaner.
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What happens if my regular clean falls on a Bank Holiday?
We will do our best to change your day to another day that week, however, we can't guarantee this.
What happens if I am on holiday?
Many clients choose to keep their regular schedule so that their home is clean when they return. If you do not wish to have a clean whilst you are away, please contact the office on 01474 632101 or via email ...
What happens on the initial clean?
The initial clean always takes longer than subsequent cleans, even for those clients who have used a cleaning company before and are looking to change from one company to another. This is because not all companies clean the same way and provide the ...
How many cleaners do you provide per clean?
We normally work in teams of 2 or 3 but this does depend on the size of the property. On occasions we may schedule 1 cleaner, especially if we have someone on holiday or sick. You are charged for the total time spent cleaning, so if you have 2 ...
What happens if something is broken or damaged while being cleaned?
Breakage can happen when you least expect it! Green Daisy Cleaning Services can assume no liability for damage due to pictures not hung securely, items with unstable bases, floating shelves, items not secured properly, etc.. Curio cabinets, ...